Last updated October 1, 2026
Privacy Policy
This policy explains what information Abodely, LLC ("Abodely", "we", "us") collects when you use abodely.io and the hosted app at my.abodely.io (together, the "Service"), how we use it, and the choices you have. The short version: we collect what we need to run your household's account, we don't sell it, and you can export or delete it.
Self-hosted installations
If you run Abodely on your own server, your data lives on your hardware and is never sent to us. This policy covers only the hosted Service and this website.
Information we collect
Information you give us
- Account details — your name, email address, and password (stored only as a salted hash).
- Household content — the tasks, inventory, assets, vehicles, locations, notes, and files you and your household members add to the Service.
- Messages — anything you send us when you contact support.
Payment information
Abodely Plus subscriptions are processed by Stripe. Your card number and security code go directly to Stripe and are never stored on our servers. Stripe shares with us a limited record of each payment — your billing name, email, the card brand and last four digits, expiry date, billing country and postal code, and transaction history — so we can manage your subscription. Stripe's handling of your data is governed by the Stripe Privacy Policy.
Information collected automatically
- Log data — IP address, browser type, device information, pages requested, and timestamps, recorded by our servers when you use the Service.
- Cookies — we use essential cookies to keep you signed in and to secure the app. We don't use advertising cookies or cross-site tracking.
How we use information
- To provide, maintain, and secure the Service, including your household's shared data.
- To process payments, manage subscriptions, and prevent fraud.
- To send service messages such as password resets, receipts, and important account notices.
- To respond to support requests.
- To understand how the Service is used and fix problems.
- To meet legal obligations and enforce our Terms of Service.
We do not sell your personal information, share it for cross-context behavioral advertising, or use your household content to train machine-learning models.
How we share information
We share information only in these cases:
- Within your household — content you add is visible to the other members of your household account, according to the permissions set by its admin.
- Service providers — companies that help us run the Service, such as Stripe (payments), our cloud hosting and storage providers, and our email delivery provider. They may use the information only to perform services for us.
- Legal reasons — when required by law, or to protect the rights, safety, or property of our users, the public, or Abodely.
- Business transfers — if Abodely is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that deal, subject to this policy.
Data retention
We keep your account and household content for as long as your account is active. When you delete your account, we delete your content from our active systems within 30 days, and from backups within 90 days. We keep billing records for as long as tax and accounting laws require.
Security
We encrypt data in transit with TLS, hash passwords, and restrict access to production systems. No service can promise perfect security, so please use a strong, unique password and tell us right away at support@abodely.io if you suspect your account has been compromised.
Your rights and choices
Depending on where you live, you may have the right to:
- access the personal information we hold about you, and get a copy of it;
- correct information that is inaccurate;
- delete your account and personal information;
- object to or restrict certain processing;
- withdraw consent where we rely on it.
You can edit your profile and delete your content inside the app. For anything else, email privacy@abodely.io. We'll respond within 30 days and won't treat you differently for exercising your rights.
EEA and UK users: we process your information to perform our contract with you (running your account), for our legitimate interests (securing and improving the Service), to meet legal obligations, and with your consent where required. You may also complain to your local data protection authority.
California residents: the categories of information we collect are listed above. We do not sell or share personal information as those terms are defined under the CCPA.
International transfers
Abodely is operated from the United States, and your information may be processed there or wherever our service providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for these transfers.
Children
The Service is not directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has given us personal information, contact us and we'll delete it.
Changes to this policy
If we change this policy, we'll update the date at the top of this page. For significant changes, we'll also notify account holders by email or in the app before the change takes effect.
Contact
Questions about privacy? Email privacy@abodely.io.